Job Title: Billing Supervisor

Location: New York, NY (Hybrid)

Salary: $140K – $160K + Bonus 

Prestigious Law Firm seeks Billing Supervisor to join their Team!

Responsibilities

·      Facilitates optimal day-to-day operations of all department functions, including developing local workflows/guidelines and ensures accurate, timely responses for departmental services.

·      Recommends and implement changes and improvements in methods and procedures to higher-level management.

·      Ensures billing staff follow through with assigned Billing Partners to complete billing actions; assist partners with billing and collection challenges.

·      Prepares client bills and design complex/customized charts and reports to accompany bills.

·      Collects accounts receivable and support effective billing/collections strategies by analyzing reports, identifying trends, and meeting with partners to discuss goals, issues, and objectives.

·      Communicates professionally with internal and external clients, including communicating with clients (verbally and in writing) on behalf of partners regarding unpaid bills and partial payments/on-account payments.

·      Prepares performance evaluations and recommend salary increases (where applicable).

·      Recommends and participates in disciplinary procedures; initiate disciplinary procedures in collaboration with Human Resources and/or Firm management.

·      Advises employees on timely escalation of critical and/or sensitive billing matters; handle complex/sensitive matters requiring independent discretion and judgment.

·      Participates in interviewing, selection, and training processes.

·      Recommends guidelines and practices that promote efficiency, effectiveness, excellent customer service, and improved employee relations aligned with the Firm’s Core Values.

·      Develops and communicates departmental guidelines/procedures.

·      Ensures current knowledge of Firm policies and practices, current knowledge of industry trends, and continued professional development for business services professionals.

·      Monitor time, attendance, overtime, and expense reports for accuracy/appropriateness and compliance with Firm policies.

·      Develops and monitors budget for assigned department (where applicable).

Qualifications

·      Bachelor's degree

·      Minimum of six (6) years of client accounting (billing) and/or related financial experience in a law firm or professional services firm environment which includes experience with Aderant or similar accounting software applications

·      Minimum of two years of supervisory or leadership experience